All of our technical support representatives reside in the US. With the exception of a few of our West coast care team members all of our technical support team work out of our home office in Pensacola, Florida. Want to meet the tgi family? Just click the link below.
Our Autumn8 users have access to all of our updates and upgrades as long as they have some amount of Customer Care / Support. No matter how long you have been without a customer care plan, whenever you renew your support we always give you the latest update or version of the program. We are always updating the program to add new features and to make necessary accommodations to the ever changing insurance billing landscape. That being said, not all updates are mandatory or required. To keep up with important updates and new features, we recommend regular visits to this blog